All items

What can I do when my child is being bullied?

Rifka Otten Helpwanted
Interview

18 July 2024

Bullying is nothing new. But the arrival of the smartphone in your child’s life can add new layers to bullying. What can you do when your child is being bullied? We asked Rivka Otten from Helpwanted this question, who has outlined 5 steps.

Step 1 – Inform yourself

Cyberbullying can take on many different forms. Trolling, outing, shaming, exposing, or bullying in games: make sure you know what is going on as a parent and what your child does online. This helps to make the conversation easier.

Step 2 – Support your child

Children can find it hard to admit that they are being bullied. It is important to emphasize how talking about it is always a relief. Others can come up with a way to stop the bullying. It does not necessarily have to be with parents; it is also good to talk to a close friend, a teacher, the neighbor or an anonymous counsellor from a bullying hotline in your country, such as Helpwanted (NL). Also make sure that your child knows what to do when someone else confides in them. Nonetheless: as a victim of bullying, you should never feel like you’re on your own.

Step 3 – Talk about it

Talking about bullying can be a loaded conversation. Try to find a calm moment to briefly ask your child about their day online for an opening. And consider asking them if they have ever said something stupid about another person on social media. It can be uneasy, but your child may – possibly unintentionally – be a bully themself.

Step 4 – Get help

It can be hard to move on from the painful things someone shares about you online. But social media platforms also have a code of conduct which state that bullying is not permitted. This means that any harmful content can be removed. You can report this content, but a hotline like Helpwanted can also help with this.

Step 5 – Go to the police

If the bullying escalates to the point of receiving threats, stalking or leaking of private information (doxing), you can file a report with the police. Photos and videos can never be shared without consent either. Note: collect as much evidence as possible before stepping to the police.

News, updates and fun info!

Themes 22 April, 2026

Checklist: consent isn’t that complicated

Posting a photo of you on Instagram, invading your personal space, or asking for your location: consent isn’t just about touching, but all kinds of respect and boundaries. Something is only okay when everyone clearly shows that it is okay....

News 26 March, 2026

In the news: “just as important as learning how to swim”

In the Dutch Newspaper Algemeen Dagblad an interview with founder Marjolein van Tilburg about the importance of a digital “driver’s license” as a starting point for a better and safer online world for kids. Media coach Edmee Warneke also emphasizes...

Themes 16 March, 2026

How (not) to flirt 

Passing notes to ask someone out used to be a thing – now it’s all happening through the DMs, in games, with Snapchat emojis, or in group chats. And even behind a keyboard, flirting needs to be respectful. Helping a tween understand and respect boundaries is essential.  Kids learn...

News 26 February, 2026

ChatLicense available in Spanish

ChatLicense is now also available in Spanish. With this additional language, the app takes a new step in its international growth and responds to increasing market demand. In the Game, children can now go on adventures entirely in Spanish with...

News 24 February, 2026

Municipality of The Hague gives ChatLicense as a gift

The Municipality of The Hague will offer all residents access to the ChatLicense app in 2026. With this partnership, The Hague is committed to digital security, resilience, and a healthy start online for all families in the city. Residents will...